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Welcome to the Speaking Pharmacy, a podcast dedicated to helping pharmacists become owners. Hosted by John Thornett, Director of Peak Strategies.
Episodes
Thursday Sep 07, 2023
Thursday Sep 07, 2023
What's your patient experience like?
In this episode, John chats with our resident pharmacy marketing expert about the influence of patient experience. It can significantly affect patient loyalty, either positively or negatively. Sarah shares how taking charge of this experience through marketing can be incredibly powerful.
Episode Produced by Sarah Rendell.
Background music: Kevin MacLeod (Royalty-free).
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